FAQ's
How do I register and create an account?
Please note - all booking and payment is handled by BookingBug Booking Systems
Click on the "Book a Class" tab, select a single class or package and click "Book"
You will be prompted to create an account with BookingBug
You can view your account and bookings at any time by clicking on the "BookingBug Booking Systems" link
How do I purchase class credits and book a class?
Select the "Book a Class" tab
Class credits can be purchased in packages of 5/10/20
To book a class, select a class from the calendar
Pay using class credits or pay for a single class using credit card, debit card or PayPal account
Note: you have two hours from booking to pay - after which your booking is automatically cancelled
Can I cancel a class once I have booked?
Yes, cancel any bookings by accessing your account through the "BookingBug Booking Systems" link
Class credits will be reinstated for cancellations up to 24 hours before a class commences
Class credits will NOT be reinstated for cancellations within 24 hours of the commencement of a class - no exceptions
What should I wear?
Comfortable athletic attire. Shoes must be either hard soled trainers or cycling shoes with spd cleats
LOOK style cleats cannot be used
Can I purchase water?
It is recommended that all riders bring a bottle of water to Soul4Cycle classes
Water, soft drinks, snacks and tea/coffee are available for purchase from Nuffield Health
What about towels and lockers?
Soul4Cycle will provide you with a towel. Simply ask at Nuffield reception when you arrive for a class
Lockers are available in the change rooms - a £1 coin is required to operate the lockers
Lockers are used at your own risk. Lockers are for temporary use and are emptied overnight
Are there shower facilities available?
Yes, the Nuffield Health shower facilities are available for use by Soul4Cycle class members
What if I have never done an Indoor Cycling Class before?
Soul4Cycle welcomes first timers - we provide a relaxed fun atmosphere with a focus on enjoyment - no yelling or intimidation
The great thing about indoor cycling is that you are in control of your resistance and your workout
The bikes are designed so that you can adjust them to your body and comfort level
Our instructors are there to motivate you, to help you with bike set up, and to explain resistance and the aim of the specific class
Please arrive a little earlier for your very first class and remember to tell the instructor that it is your first time
Can I use the gym at Nuffield?
No. The gym is only for Nuffield Health members
Is there childcare available?
Nuffield Battersea has a crèche which it kindly has made available for use by Soul4Cycle class members
The crèche is open Monday to Friday 9:30am-11:30am and Saturdays 9:45am to 11:45am
The cost will be the same as for Nuffield members (costs current at publishing):
Pack of 5: £50
Pack of 10: £95
Pack of 20: £180
Please call Nuffield and book creche in advance 020 7228 4400
